Terms of Service

These Terms of Service apply to self-serve/Core tier subscriptions. Institutional and enterprise customers are governed by separate terms found here.

If you have entered into a separate written agreement with Hudson Labs for the Service, that agreement governs to the extent of any conflict with these Terms.

By using the www.hudson-labs.com website, the Hudson Labs platform at platform.hudson-labs.com, or any services of Hudson Labs Inc. (“Hudson Labs”) (collectively, the “Service”), you are agreeing to be bound by the following terms and conditions (“Terms of Service” or “Terms”).

IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ALL USERS WHO ACCESS OUR SERVICES THROUGH YOUR ACCOUNT TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY AND USERS ASSOCIATED WITH IT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICE.

Violation of any of the terms below may result in the suspension or termination of your Account.

Account Terms

You must be 18 years or older to use this Service. You must be a human. Accounts registered or used by “bots” or other automated methods are not permitted, except where you are using an official Hudson Labs API, MCP, or integration in accordance with its documentation and any applicable API terms.

Downloading or viewing of data in quantities that result in you having processed or being in possession of a substantial subset of data available on the Service is prohibited, regardless of whether or not this is automated. You may not scrape, crawl, or otherwise systematically extract data or outputs from the Service, and you may not use the Service, or any outputs of the Service, to train, fine-tune, or otherwise develop any machine learning model or competing product.

You must provide your full name, a valid email address, and any other information requested in order to complete the signup process. You must keep your account information accurate and up to date.

Your account may only be used by one person. A single account shared by multiple people is not permitted.

Your account may not be transferred to a different person. Each person must set up a new account for themselves.

You are responsible for maintaining the security of your account and password, and for all activity that occurs under your account. You must notify us promptly at info@hudson-labs.com of any unauthorized use of your account. Hudson Labs cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

One person or legal entity may not maintain more than one free trial account at a time. You may not begin a new free trial within six months of the end of a previous one.

You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction, including applicable securities laws.

Hudson Labs may suspend or terminate your account and refuse any current or future use of the Service if you violate these Terms, or for any other reason at any time. If we terminate your account other than for your breach of these Terms, we will refund a prorated portion of any prepaid fees covering the period after termination. Hudson Labs reserves the right to refuse service to anyone for any reason at any time.

Payment, Refunds, Upgrading, Downgrading, and Cancellation Terms

A valid credit card is required for all Core tier, self-serve plans.

All fees are exclusive of applicable taxes, levies, or duties (including sales tax, VAT, GST/HST), which you are responsible for paying. Where required, we will collect such taxes in addition to the subscription fee.

If your subscription commences with a free trial, the trial period begins when you activate your account and lasts for the duration specified during sign-up.

You will be billed upon completion of the trial period, if any. If you have already completed a free trial period within the last six months, you will be billed immediately upon subscribing.

You have the right to cancel your subscription prior to the end of your trial to avoid being charged. We will email you prior to the end of the trial to remind you that your trial period is coming to an end.

You may cancel your subscription at any time from your subscription management page. If you do not cancel, we will bill you at the end of your trial, and your subscription will automatically renew until you cancel.

For monthly payment plans, the Service is billed in advance on a monthly basis and is non-refundable. For annual payment plans, the Service is billed in advance on a yearly basis and is non-refundable. Except where required by applicable law, there will be no refunds or credits for partial billing periods, downgrades, or unused time. You may see your upcoming subscription payment on your subscription management page.

When changing from a monthly to an annual billing cycle, we will credit you a prorated amount for the unused portion of your current monthly period and immediately bill you for a full year, less that credit and any other account credit.

When changing from an annual billing cycle to a monthly billing cycle, the change will go into effect after the end of the annual billing cycle. No refund for the remaining balance of your annual subscription will be issued.

If you cancel the Service before the end of your current paid-up period, your cancellation will take effect at the end of your current billing period and you will not be charged again.

If a payment is not successfully settled due to expiration, insufficient funds, or otherwise, we may retry the charge and may suspend or restrict your access to the Service until payment is successfully processed. You are responsible for keeping your payment information current. If you initiate a chargeback that we reasonably determine to be invalid, we may suspend or terminate your account and recover the disputed amounts and associated fees.

Renewal

Your subscription renews automatically. When you subscribe, you authorize Hudson Labs to charge your payment method on file at the start of each renewal term until you cancel. Monthly plans renew for successive one-month terms. Annual plans renew for successive one-year terms. Renewals are billed in advance at the then-current price for your plan, subject to the 30 days' notice of price changes described in “Modifications to the Service and Prices” below.

We will remind you. Before each renewal, we will send an email to the address on your account stating the renewal date and the amount that will be charged. If you take no action, your subscription will renew automatically.

You may cancel at any time from your subscription management page. Cancellation stops future renewals. To avoid being charged for the next term, you must cancel before your renewal date — cancelling after a renewal has been billed does not entitle you to a refund for that term.

Modifications to the Service and Prices

Prices of all Services, including but not limited to subscription plan fees, are subject to change upon 30 days' notice from us. Such notice will be provided to existing subscribers via email.

Hudson Labs shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service. If we discontinue the Service entirely during your paid subscription period, we will refund a prorated portion of any prepaid, unused fees.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service prior to the effective date. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your subscription.

Intellectual Property and Privacy

Our intellectual property. The Service, including its software, models, retrieval mechanisms, storage and pre-processing pipelines, topic spans, prompts, data pipelines, scoring methodologies, user interface, visual design, and all content made available through it other than Your Content and Outputs (defined below), is owned by Hudson Labs and protected by intellectual property laws. Except for the rights expressly granted in these Terms, Hudson Labs reserves all right, title, and interest in and to the Service. Nothing in these Terms transfers ownership of any Hudson Labs intellectual property to you.

You may not duplicate, copy, or reuse any portion of the HTML/CSS, JavaScript, or visual design elements or concepts of the Service without express written permission from Hudson Labs.

Subject to your compliance with these Terms and to Hudson Labs' and its licensors' underlying rights, Hudson Labs grants you a non-exclusive, non-transferable, non-sublicensable, limited license to access and use the Service during your subscription and trial periods, solely for your personal or internal business use.

Your Content.“Your Content” means the queries, prompts, uploaded documents, and other materials you submit to the Service. As between you and Hudson Labs, you retain all ownership rights in Your Content. You grant Hudson Labs a limited, non-exclusive, worldwide, royalty-free license to host, process, transmit, and display Your Content solely as necessary to provide, secure, and maintain the Service, and as described in our Privacy Policy. This license terminates when Your Content is deleted from the Service, except to the extent retention is required by law or as described in our Privacy Policy.

Outputs.“Outputs” means the answers, analyses, summaries, and other content generated by the Service. Subject to your compliance with these Terms, Hudson Labs grants you a non-exclusive, non-transferable license to use Outputs for your personal or internal business purposes during and after your subscription, subject to the “Redistribution” restrictions in these Terms and to the underlying rights of Hudson Labs' data licensors.

We do not train on your prompts.Hudson Labs does not use Your Content — including your queries, prompts, uploaded documents, or usage of the Service — to train, fine-tune, or improve any generative machine learning model, and does not permit its third-party model providers to do so. Your Content is processed only to deliver the Service to you and is handled in accordance with our Privacy Policy.

If you send us suggestions or feedback about the Service, we may use it without restriction or obligation to you.

Our collection and use of personal information in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference.

Material Non-Public Information

We will use reasonable efforts to ensure that the data sources we use do not contain any material non-public information. For certainty, material non-public information means information that:

1. relates specifically to a publicly traded security or its issuer;
2. is not known to the public; and
3. a reasonable investor would consider important in making an investment decision.

You represent that your use of the Service will comply with all applicable securities laws and your own firm's compliance policies.

General Conditions

You understand that Hudson Labs has no affiliation with the U.S. Securities and Exchange Commission (SEC), the Canadian Securities Administrators, or any of their affiliated entities.

Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis.

Not investment advice.All information is provided “as is” for informational purposes only, and is not intended for trading purposes or as investment, financial, legal, or tax advice. Hudson Labs is not a registered investment adviser, broker-dealer, or securities dealer, and nothing in the Service constitutes a recommendation to buy, sell, or hold any security. Neither Hudson Labs nor any of its independent providers is liable for any informational errors, incompleteness, or delays, or for any actions taken in reliance on information contained in the Service. You are solely responsible for your own investment decisions.

AI-generated content. The Service uses artificial intelligence and large language models to generate answers, analyses and summaries. Outputs may be incomplete, out of date, or otherwise unreliable, and may not reflect the full content of the underlying source documents. Outputs are not a substitute for reviewing primary source filings or for professional judgment. You are responsible for independently verifying any Output before relying on it.

Redistribution. By accessing the Service, you agree not to redistribute the information found in the Service, including Outputs, except for limited excerpts shared within your own organization for internal business purposes, with attribution to Hudson Labs.

You understand that Hudson Labs uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, model inference, and related technology required to run the Service.

You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Hudson Labs, or any other Hudson Labs service. You must not attempt to circumvent any rate limits, access controls, or usage restrictions, or attempt to extract the Service's underlying prompts, models, or model weights.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission of Hudson Labs.

You understand that the technical processing and transmission of the Service, including Your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

HUDSON LABS DOES NOT WARRANT THAT (i) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, OR (v) ANY ERRORS IN THE SERVICE WILL BE CORRECTED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HUDSON LABS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT HUDSON LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF HUDSON LABS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; (v) ANY TRADING OR INVESTMENT LOSSES; OR (vi) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT SHALL HUDSON LABS' AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNTS PAID BY YOU TO HUDSON LABS FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The failure of Hudson Labs to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. The Terms of Service constitute the entire agreement between you and Hudson Labs and govern your use of the Service, superseding any prior agreements between you and Hudson Labs (including, but not limited to, any prior versions of the Terms of Service), except that any separate written agreement between you and Hudson Labs governs to the extent of any conflict with these Terms, as described above. These Terms of Service and your use of the Service are governed by the laws of the State of New York and applicable U.S. federal law, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service that is not subject to mandatory consumer protection rules in your place of residence will be resolved exclusively in the state or federal courts located in New York, New York, and you consent to the personal jurisdiction of those courts.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud or for death or personal injury caused by negligence. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above limitations may not apply to you.

Trademarks

The Hudson Labs name, logo, and other registered or unregistered Hudson Labs trademarks and service marks owned by Hudson Labs and its affiliates (“Hudson Labs Marks”) are important assets of Hudson Labs' business and are protected by US, Canadian and international laws.

You may not display, copy, modify, transmit or otherwise use the Hudson Labs Marks except as otherwise agreed in writing by Hudson Labs. You may not use the Hudson Labs Marks to show Hudson Labs or the Service in any disparaging or derogatory light, or in any way that may be damaging to our brand or to our interests in the Hudson Labs Marks.

You may not use the Hudson Labs Marks to imply endorsement by Hudson Labs of your products or services, or in a manner that causes customer confusion. You may not misrepresent your relationship with Hudson Labs, or use the Hudson Labs Marks in any manner that is misleading. You must promptly comply with any request that we make for you to cease a use of the Hudson Labs Marks that we determine is non-compliant with this paragraph.

Indemnification

To the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless Hudson Labs and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content, including any claim that Your Content infringes or misappropriates the rights of a third party; (b) your use of the Service in violation of these Terms or applicable law, including applicable securities laws; or (c) your redistribution of any data or Outputs in violation of these Terms.

Term & Survival

These Terms apply to you from the date you first accept them or use the Service, whichever is earlier, and remain in effect until your account is terminated by you or by Hudson Labs. Upon any termination or expiration of these Terms or of your subscription: (a) all rights and licenses granted to you under these Terms, including your right to access and use the Service, will immediately cease; (b) any fees owed to Hudson Labs as of the date of termination remain due and payable; and (c) the following provisions will survive: “Payment, Refunds, Upgrading, Downgrading, and Cancellation Terms” (with respect to amounts owed and the no-refund provisions), “Intellectual Property and Privacy” (other than the license you grant us to Your Content, which terminates except as needed to comply with law or as described in our Privacy Policy), “Material Non-Public Information” (with respect to your representations), “General Conditions” (including the disclaimers of warranties, limitations of liability, redistribution restrictions, governing law, and severability provisions), “Trademarks,” and any other provision that by its nature should survive, including accrued rights to payment, confidentiality obligations, and ‘Indemnification,’ and any other provision that by its nature should survive, including accrued rights to payment and confidentiality obligations.

Questions

Please email us at info@hudson-labs.com should you have any questions about the Terms of Service.