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Consumer Behaviour Trends by Cohort

KB

Kris Bennatti

·8 min read
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Across conference calls and earnings calls in the last month, the clearest cross-company conclusion is that consumer demand is not collapsing broadly, but it is becoming more bifurcated and value-sensitive. Several companies describe a “pressured” or “stretched” lower-income consumer and note sensitivity to gas prices, SNAP reductions, or affordability. At the same time, a second group reports resilient or broad-based demand across income cohorts, categories, or geographies, suggesting a still-healthy higher-income and/or more insulated consumer.

A few patterns stand out:

  • Lower-income pressure is the most consistent cohort signal: UNFI, Coca-Cola, Truist, and indirectly Burlington/Advance Auto/Chewy all point to pressure or caution among more exposed consumers.
  • Value-seeking behavior is broadening beyond just low income: UNFI and McCormick explicitly describe consumers seeking value, buying fewer items, or changing trip behavior.
  • Some brands are still seeing broad-based strength across cohorts: Target, CAVA, and e.l.f. suggest demand is holding across demographics or income cohorts.
  • Payments networks still see resilient aggregate spend: Visa, Mastercard, and Bank of America describe continued spending growth/resilience, though those are aggregate lenses and can mask cohort stress underneath.
  • Exposure matters by end market: staples/food/household names talk more about value pressure; discretionary/value retail is mixed; travel/experiences commentary in the provided matches is less directly evidentiary on cohort splits.

Biggest deviations from the group

  • Most negative / lower-income exposed: $UNFI United Natural Foods stands out for explicitly saying pressure is “heavily impacting the lower end of the socioeconomic level,” with SNAP cuts contributing.
  • Most nuanced bifurcation call: $KO Coca-Cola explicitly says some consumer segments are under pressure, rejecting a one-size-fits-all “resilient consumer” narrative.
  • Most positive / broad-based: $TGT Target and $CAVA CAVA stand out for saying strength is broad-based across demographics/income cohorts.
  • Most elasticity-sensitive: $ELF e.l.f. is notable for seeing a 40%-60% lift in tests after selective $1 price reductions, implying meaningful price sensitivity in the current macro.

Cross-company snapshot

tickerCompany NameIncome cohort / demand commentaryToneDeviation flagSourceMarket Cap
$UNFIUnited Natural FoodsSaid there is “incremental pressure across the consumer base,” “heavily impacting the lower end of the socioeconomic level,” with SNAP reduction beginning/continuing to have impact; consumers seek value on both price and quality/experience.NegativeYes – strongest explicit lower-income stressJun 9, 2026 Earnings Call$3.14B
$KOCoca-ColaSaid the “consumer been resilient is a nuanced narrative” because “they're not all the same”; “segments of our consumer base around the world” are under pressure.MixedYes – strongest explicit bifurcation framingJun 4, 2026 Conference Call$342.22B
$PGProcter & GambleMonitoring U.S. consumer trends, which “have been softening.”Slightly negativeNoJun 3, 2026 Conference Call$337.88B
$MKCMcCormickDescribed a “pressured consumer,” expressed in more frequent grocery trips, fewer items per trip, and greater demand for value, while also seeking health and wellness.NegativeNoJun 2, 2026 Conference Call$12.80B
$CHWYChewySaid the consumer is “more stretched” than at the start of the year, though pet remains resilient.NegativeNoMay 19, 2026 Conference Call$8.40B
$BURLBurlington StoresMore wary due to higher gas prices/inflation and notes lower-income shoppers were hurt in prior inflationary periods, but says it has not yet seen a change in consumer behavior; comp trends broad-based across businesses/geographies.Mixed-positiveNoMay 28, 2026 Earnings Call$19.53B
$AAPAdvance Auto PartsMonitoring potential volatility in consumer spend; specifically watching whether pressured budgets reduce miles driven; sees some geographic nuance in consumer pressure.Mixed-negativeNoMay 21, 2026 Earnings Call$3.52B
$TGTTargetReported strength “broad-based across categories and guest demographics” and said it gained/held share “across income brackets as well.”PositiveYes – stronger than group on breadthMay 20, 2026 Earnings Call$56.31B
$CAVACAVA GroupAnalyst referenced management’s prior description of strength as broad-based “across all income cohorts,” regions, and vintages.PositiveYes – broad-based cohort strengthMay 28, 2026 Conference Call$8.57B
$ELFe.l.f. BeautySaid the brand has consumers “across income cohorts”; selective $1 price reductions drove 40%-60% lift in tests, showing notable elasticity in the current macro.Positive demand, but price-sensitiveYes – unusually high elasticity signalMay 29, 2026 Conference Call; Jun 4, 2026 Conference Call; May 20, 2026 Earnings Call$3.11B
$VVisaSaid underlying consumer spend remains “resilient” in the U.S. and internationally, seen “across multiple dimensions.”PositiveNoMay 19, 2026 Conference Call$602.23B
$MAMastercardSaid it has a good lens on spending and has seen “continued growth in consumer spending.”PositiveNoMay 28, 2026 Conference Call$429.13B
$BACBank of AmericaSaid surveys show more caution than actual numbers; consumer spending still up mid-single digits, albeit off a bit from prior levels.Positive-mixedNoJun 9, 2026 Conference Call$380.59B
$TFCTruist FinancialExplicitly watching lower-income consumers, their exposures, payment streams, and spending decisions.CautiousNoMay 28, 2026 Conference Call$60.84B

What companies are saying by income cohort

1) Lower-income consumers are under the most pressure

This is the strongest recurring theme in the evidence set.

  • UNFI is the most explicit: pressure is across the base, but “heavily impacting the lower end of the socioeconomic level,” with SNAP reductions contributing. That is one of the clearest direct statements in the set about cohort stress. Jun 9, 2026 Earnings Call
  • Truist says it is specifically watching “the lower income side”, their exposures, payment streams, and spending decisions. May 28, 2026 Conference Call
  • Coca-Cola says the resilient-consumer narrative is “nuanced” because some consumer segments globally are under pressure. Jun 4, 2026 Conference Call
  • Burlington references the historical pattern that inflation squeezed discretionary spending, with a particularly negative impact on lower-income shoppers, though it says it has not yet seen a fresh change in behavior. May 28, 2026 Earnings Call
  • Chewy says the consumer is “more stretched” than when the year began. May 19, 2026 Conference Call

Conclusion: lower-income stress is real and visible, but not always yet translating into broad demand collapse for every company.


Table: Income-cohort read-through

tickerCompany NameWhat it says about cohortsImplicationSourceMarket Cap
$UNFIUnited Natural FoodsLower end of socioeconomic spectrum is being hit hardest; SNAP cuts matter.Grocery/value pressure concentrated at low income.Jun 9, 2026 Earnings Call$3.14B
$KOCoca-ColaSome consumer segments globally are under pressure; resilience is not uniform.Clear cohort bifurcation.Jun 4, 2026 Conference Call$342.22B
$TFCTruist FinancialMonitoring lower-income exposures, payment streams, and spending decisions.Financial stress likely concentrated in exposed households.May 28, 2026 Conference Call$60.84B
$ELFe.l.f. BeautyBrand spans income cohorts.Broad cohort reach may cushion weakness in any one band.May 29, 2026 Conference Call$3.11B
$TGTTargetStrength across guest demographics and income brackets.Better-than-average breadth despite macro concerns.May 20, 2026 Earnings Call$56.31B
$CAVACAVA GroupAnalyst cites management saying strength is across all income cohorts.Demand appears unusually broad-based.May 28, 2026 Conference Call$8.57B

What companies are saying about consumer behavior

2) Value-seeking is broadening

Several companies describe behavior consistent with a pressured but still active consumer:

This suggests the consumer is still spending, but conversion increasingly depends on value architecture, price points, and targeted offers.

3) Aggregate spend still looks resilient from payment and banking lenses

The macro transaction processors are more constructive:

These are important because they imply top-down spending is still positive, even while bottom-up operators see more stress in specific cohorts.


End-market observations

Staples / food / beverage / household

This group skews more cautious on the consumer backdrop.

Read-through: staples are seeing the most direct evidence of wallet management and affordability stress.

Value/discretionary retail

More mixed than staples.

Read-through: discretionary is not uniformly weak; winners appear to be those with strong value propositions, differentiated brands, or broad demographic appeal.

Payments / financial data intermediaries

Most constructive.

  • Visa, Mastercard, and Bank of America all describe resilient spending or better actual activity than sentiment suggests.
  • Truist adds nuance by focusing on lower-income exposures.

Read-through: aggregate spend remains healthy, but cohort stress is likely being offset by stronger upper-income or less-exposed consumers.


Table: End-market comparison

tickerCompany NameEnd marketDemand trend commentaryToneSourceMarket Cap
$PGProcter & GambleHousehold staplesU.S. consumer trends softening.Slightly negativeJun 3, 2026 Conference Call$337.88B
$MKCMcCormickFood/groceryPressured consumer; smaller baskets; more value demand.NegativeJun 2, 2026 Conference Call$12.80B
$UNFIUnited Natural FoodsGrocery distributionPressure across base, especially lower-income; SNAP impact.NegativeJun 9, 2026 Earnings Call$3.14B
$KOCoca-ColaBeverageSome consumer segments under pressure globally.MixedJun 4, 2026 Conference Call$342.22B
$TGTTargetMass retailStrength broad-based across categories, demographics, and income brackets.PositiveMay 20, 2026 Earnings Call$56.31B
$BURLBurlington StoresOff-price retailWatching gas/inflation risk, but no behavior change yet; broad-based comps.Mixed-positiveMay 28, 2026 Earnings Call$19.53B
$ELFe.l.f. BeautyBeautyBroad cohort exposure; strong elasticity to selective price cuts.Mixed-positiveJun 4, 2026 Conference Call$3.11B
$CAVACAVA GroupRestaurantsStrength described as broad-based across income cohorts.PositiveMay 28, 2026 Conference Call$8.57B
$VVisaPaymentsConsumer spend resilient across multiple dimensions.PositiveMay 19, 2026 Conference Call$602.23B
$MAMastercardPaymentsContinued growth in consumer spending.PositiveMay 28, 2026 Conference Call$429.13B
$BACBank of AmericaBanking/payments lensSpending still up mid-single digits despite cautious surveys.Positive-mixedJun 9, 2026 Conference Call$380.59B
$TFCTruist FinancialBankingWatching lower-income consumer exposures closely.CautiousMay 28, 2026 Conference Call$60.84B
$AAPAdvance Auto PartsAuto aftermarketMonitoring volatility and whether pressured budgets reduce driving.Mixed-negativeMay 21, 2026 Earnings Call$3.52B
$CHWYChewyPet retailConsumer more stretched than at start of year.NegativeMay 19, 2026 Conference Call$8.40B

Synthesis: what to conclude

  1. The consumer is still spending, but the spending backdrop is increasingly segmented.
    Payments and bank data providers see resilience; operators closer to lower-income or everyday essentials see more strain.
  2. Lower-income households are the pressure point.
    UNFI and Truist are the cleanest evidence. Coca-Cola reinforces that not all cohorts are behaving the same.
  3. Value matters more than before.
    McCormick’s smaller baskets and e.l.f.’s strong elasticity tests both point to a consumer who is still engaged but more selective.
  4. Broad-based winners still exist.
    Target and CAVA are notable outliers in a positive direction, reporting breadth across demographics/income cohorts.
  5. The group is not signaling a broad consumer recession in the evidence provided.
    Instead, the dominant message is K-shaped / bifurcated demand: pressure at the low end, resilience in aggregate, and company-specific outcomes driven by value proposition and customer mix.

Most important names to watch

  • Stress barometers: $UNFI, $KO, $TFC, $CHWY
  • Broad-based resilience barometers: $TGT, $CAVA, $V, $MA, $BAC
  • Elasticity / pricing sensitivity barometer: $ELF

If helpful, the Co-analyst developed by Hudson Labs can next turn this into:

  1. a bull vs. bear debate on the U.S. consumer, or
  2. a sector ranking of which end markets look most exposed to lower-income pressure.
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